1. Overview

Quiet.Club ("we," "us," or "our") takes the protection of your personal data seriously. This privacy policy explains what data we collect, why we collect it, and how we use it when you visit our website (www.quiet.club) or attend our events.

2. Controller

Charlotte Han [Address to be updated], Germany
Email: hello@quiet.club

3. What data we collect

When you visit our website: Your browser automatically transmits certain technical data, including your IP address, browser type, operating system, referring URL, and time of access. This data is collected by our hosting provider (Squarespace) for the purpose of providing and securing the website.

When you purchase a ticket: We use Luma (luma.com) for event ticketing and Stripe for payment processing. When you buy a ticket, Luma and Stripe collect your name, email address, and payment information. We receive your name and email address for event management purposes. We do not store or have access to your full payment details.

When you sign up for updates: If you subscribe to our mailing list, we collect your email address for the purpose of sending event updates and newsletters. You can unsubscribe at any time.

When you attend an event: We may take photographs at our events for promotional purposes. We will always ask for consent before publishing any images that identify individual attendees.

4. Why we process your data

We process your personal data for the following purposes:
— To provide and maintain our website
— To process ticket purchases and manage event attendance
— To communicate with you about events you have registered for
— To send marketing communications (only with your consent)
— To comply with legal obligations

The legal basis for processing is Article 6(1)(b) GDPR (performance of a contract) for ticket purchases, Article 6(1)(a) GDPR (consent) for marketing communications, and Article 6(1)(f) GDPR (legitimate interest) for website operation and security.

5. Third-party services

We use the following third-party services that may process your data:

— Squarespace (website hosting) — based in the USA
— Luma (event ticketing) — based in the USA
— Stripe (payment processing) — based in the USA
— Instagram / Meta (social media) — based in the USA

These providers may transfer data to the United States. Such transfers are covered by the EU-US Data Privacy Framework or Standard Contractual Clauses.

6. Cookies

Our website uses cookies set by Squarespace for essential website functionality and analytics. You can manage your cookie preferences through your browser settings.

7. Your rights

Under the GDPR, you have the right to: — Access the personal data we hold about you — Correct inaccurate data — Delete your data ("right to be forgotten") — Restrict processing of your data — Data portability — Object to processing — Withdraw consent at any time

To exercise any of these rights, contact us at hello@quiet.club.

8. Data retention

We retain your data only for as long as necessary to fulfill the purposes described above or as required by law. Ticket purchase data is retained for the duration required by German tax law (typically 10 years for financial records).

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

10. Contact

If you have questions about this privacy policy or your data, contact us at: Email: hello@quiet.club

Last updated: March 2026